Privacy
This page explains how Bitcoin Casino handles your personal information, what we collect, why we need it, and how you can manage your data. It also covers responsible gambling tools, account rules, and your rights under applicable laws.
Responsible Gambling
Gambling should be entertainment, not a way to earn money. If you feel your gambling is no longer in control, help is available.
You can set deposit limits, loss limits, session time limits, and reality checks directly in your account settings. These limits take effect right away. If you want to raise a limit, a 24-hour cooling-off period applies before the increase goes through. You may also choose a temporary break (cooling-off) for 24 hours, 7 days, or 30 days, or self-exclude for a minimum of six months. During self-exclusion, your account will be closed and you cannot reopen it until the exclusion period ends.
Warning signs include chasing losses, lying about how much you gamble, or gambling to escape stress. If any of this sounds familiar, reach out to a support service. National Problem Gambling Helpline offers free, confidential help 24/7.
Accounts are restricted to adults aged 18 and over. We verify age during registration. If you share a device with minors, consider using parental control software like Net Nanny or Qustodio to block access.
Account Terms
Only one account per person is allowed. You must be at least 18 years old and located in a state where online gambling is legal to register.
We require identity and address verification before your first withdrawal. This helps prevent fraud and meets legal obligations. Submit clear copies of a government-issued ID and a recent utility bill through your account portal.
Bonuses come with wagering requirements, game restrictions, and expiry dates. Check the specific terms before accepting any offer. Bonus abuse, such as creating multiple accounts or exploiting system errors, will void promotions and may lead to account closure.
Inactive accounts with no login or play activity for 12 months may be closed. We will notify you before this happens.
Cheating, collusion, bot use, or fraudulent chargebacks violate our fair play policy. Such actions result in immediate account termination and forfeiture of funds.
If you have a complaint, contact our support team first. If unresolved, you may escalate the issue to your state gaming regulator.
Data Collection and Use
We collect four types of data:
- Identity and contact details: name, email, phone number, date of birth. Needed to create and secure your account. - Payment information: cryptocurrency wallet addresses, transaction records. Required to process deposits and withdrawals. - Technical and usage data: IP address, device type, pages visited, session length. Helps us detect fraud and improve site performance. - Verification documents: copies of ID, proof of address. Used solely for KYC compliance.
We process your data because it is necessary to run the service, meet legal duties (like anti-money laundering rules), and protect against fraud. We do not sell your information to third parties.
We share data only with payment processors, identity verification partners, and regulators when required by law. All partners must follow strict confidentiality agreements.
Records are kept for five years after account closure, as mandated by state gaming regulations. This ensures we can respond to disputes or audits.
Your Rights
You have the right to: – Access the personal data we hold about you – Correct inaccurate information – Request deletion of your data, subject to legal retention requirements – Receive a copy of your data in a portable format – Object to certain types of processing
To exercise these rights, email our data protection contact address listed in the website footer. We respond within 30 days.
Cookies
Our site uses three kinds of cookies:
- Essential cookies: needed for login, security, and basic functions. Cannot be disabled. - Analytics cookies: track site usage to help us fix bugs and improve navigation. - Marketing cookies: used by third parties for ad targeting. Require your consent.
You can manage cookie preferences via the banner that appears on your first visit or through your account settings. Blocking non-essential cookies will not affect gameplay.
Security Measures
All data sent between your device and our servers is encrypted using TLS 1.3. Internal access to personal information is limited to staff who need it for their role. Systems undergo regular security testing.
If you suspect unauthorized access to your account, change your password immediately and contact support.