Responsible Gaming
Bitcoin Casino is committed to offering a safe and fair gaming environment. We treat gambling as a form of entertainment, not a way to earn money. If you or someone you know shows signs of gambling problems, support is available. And it’s free and confidential.
Gambling Should Stay Fun
Gambling is meant to be enjoyable, not stressful. Never chase losses, borrow money to gamble, or play when it affects your daily responsibilities. If you feel you’re losing control, take action right away.
Tools to Help You Stay in Control
We provide several tools so you can manage your play:
- Deposit limits: Set a maximum amount you can deposit over 24 hours, 7 days, or 30 days. Limits apply immediately. Requests to raise them require a 24-hour waiting period. - Loss limits: Cap how much you can lose during a set period. - Session time limits: Decide how long you can play in one sitting. - Reality checks: Get pop-up reminders showing how long you’ve been playing. - Cooling-off periods: Take a break for 24 hours, 7 days, or 30 days. Your account will be paused, and you cannot log in during this time. - Self-exclusion: Close your account for at least six months. During this time, you won’t receive marketing messages, and reactivation isn’t possible until the term ends.
To adjust any limit, go to your account settings under “Responsible Gaming.” All changes are logged and enforced without delay. Except increases, which always include a mandatory waiting period.
Recognizing Problem Gambling
Ask yourself these questions: – Do you gamble longer than planned? – Have you tried to win back losses right away? – Does gambling cause tension at home or work? – Do you hide how much you spend or play?
If you answer yes to any of these, consider using our tools or reaching out for help. The National Council on Problem Gambling operates a 24/7 helpline: 1-800-522-4700. They offer confidential support and referrals at no cost.
Keeping Minors Out
You must be 18 or older to open an account. We verify age and identity during registration using official documents. If you share a device with minors, use parental control software like Net Nanny or K9 Web Protection to block access to gambling sites.
Account Rules and Fair Play
Only one account per person is allowed. You must be physically located in a state where online gambling is legal when you play. We require identity verification before processing your first withdrawal to prevent fraud and comply with state gaming regulations.
Using bots, colluding with other players, or disputing legitimate transactions through your bank (chargebacks) violates our terms. Such actions may lead to account closure and reporting to authorities.
If you have a dispute that we don’t resolve to your satisfaction, you may escalate it to your state gaming regulator.
Data Privacy and Security
We collect personal details (name, address, ID), contact info, payment data, and technical logs (IP address, device type). This information confirms your identity, prevents fraud, processes payments, and ensures compliance with legal obligations.
Your data is shared only with payment processors, identity verification services, and regulators. Never sold to third parties. We keep records as required by law, typically for five years after account closure.
You have the right to request access to your data, correct errors, delete your info (where permitted), or object to certain uses. Contact our privacy team through the support portal to exercise these rights.
Our site uses cookies: - Essential cookies run the platform. - Analytics cookies help us understand traffic patterns. - Marketing cookies show personalized ads (you can opt out).
All data sent between your device and our servers is encrypted. Access to your information is restricted to authorized staff only.
Bonus Terms
Bonuses come with conditions. Most require you to wager the bonus amount a set number of times before withdrawing winnings. Only certain games count toward this requirement. Bonuses expire if unused within the stated period, and maximum cashouts may apply. Attempting to abuse bonus terms, like creating multiple accounts, voids all offers and may result in forfeiture of funds.
Inactive Accounts
Accounts with no login activity for 12 months are marked dormant. We may charge a small monthly fee after 24 months of inactivity, but only after notifying you by email.
Changes to These Policies
We may update this page to reflect new laws or operational needs. When we do, we’ll post the revised date at the top and notify active users by email. Continued use of the site means you accept the changes.